Privacy Policy

This policy explains what personal information Twisha Technologies collects through twishaatech.com, why we collect it, how long we keep it and what rights you have over it. It applies to this website only. Services delivered under a signed agreement are governed by the data-protection terms of that agreement.

Information we collect

We collect personal information only when you choose to send it to us. Specifically:

• Enquiry form. When you submit the form on our Contact page we receive your full name, company name, business email address, phone number, country, the service you are interested in, your preferred contact method and the description of your environment or requirement that you write.
• Email. If you email us directly, we receive your email address and whatever you include in the message.
• Server logs. Our hosting provider records standard web-server request logs, which may include IP address, date and time, requested URL, referring page and browser user agent. These are generated by the hosting infrastructure for security and diagnostic purposes.

Cookies and tracking

This website does not set cookies, does not use third-party analytics, and does not run advertising or social-media tracking scripts. Fonts and all other assets are served from our own domain, so loading a page does not send a request to a third-party service.

Some pages remember nothing between visits. If this changes in future, this policy will be updated before the change goes live.

How we use your information

• To respond to your enquiry and answer your questions.
• To understand your environment well enough to describe what services would be relevant.
• To carry out follow-up correspondence about the enquiry you raised, using the contact method you selected.
• To maintain the security and availability of this website.

We do not sell personal information. We do not share it with third parties for their own marketing. We do not use it to build advertising profiles.

Legal basis

Where data-protection law requires a legal basis for processing, we rely on your consent — given when you tick the consent checkbox on the enquiry form — and on our legitimate interest in responding to business enquiries addressed to us.

Who can access your information

Enquiries are delivered by email to our business team and are accessible to the Twisha Technologies staff involved in responding to them. Our hosting and email providers process the data on our behalf in order to deliver and store those messages. We do not transfer enquiry data to any other third party.

Retention

Enquiries are retained for as long as needed to respond and to maintain a record of the business conversation. If an enquiry does not lead to an engagement, you may ask us to delete it at any time. Server logs are retained according to our hosting provider’s standard retention period.

Security

This website is served over HTTPS. Enquiry submissions are transmitted over an encrypted connection and delivered to a company mailbox. Access to that mailbox is restricted to staff who need it. No transmission over the internet can be guaranteed completely secure, so please do not send credentials, passwords, access keys or other sensitive technical secrets through this form.

Your rights

Subject to the law that applies to you, you may ask us to confirm what personal information we hold about you, provide a copy of it, correct it if it is inaccurate, delete it, or stop using it. To make any of these requests, email sales@twishaatech.com. We will respond within the timeframe required by applicable law.

Children

This website is intended for business use. We do not knowingly collect personal information from children.

Changes to this policy

If we change how we handle personal information, we will update this page. Material changes will be reflected here before they take effect.

Contact

Questions about this policy, or about how we handle your information, can be sent to sales@twishaatech.com.